Though you may use any device you wish with our service, we recommend Cisco / Linksys / Sipura PAP2T.

If you purchased your adapter from us, we have done the configuration for you - just plug it in. If not, login with your email address and password and obtain the Proxy, User ID and Password, then proceed with the following steps:

Step 1

The first step is to find out what IP Address your adapter is currently using. To do this, pick a phone connected on Line 1 and do the following:

Dial: **** (That is 4 asterisks)
Once this is done, dial: 110# (110 followed by a square)

The system should now playback the IP Address your device has been assigned.
(Example: 192.168.1.2)

Step 2

Using your favorite web browser from a computer on the same network, point the address to the IP address of your adapter.
(example http://192.168.1.2) Replace 192.168.1.2 by the IP Address your device is currently using.

Step 3

You should now see the web interface of your Linksys/Sipura.

click on the link "Admin", and once the page has reloaded, click again on the link "Advanced View" to go to http://[ip address]/admin/advanced

Step 4

Under the LINE 1 Tab, Find the following fields and fill them with the following data:

Proxy: toronto.ezvoip.co <or replace "toronto" with what is shown in your account>
Display Name: Enter your full name or company name (for Caller ID)
User ID: <login to get it>
Password: <login to get it> 
Display Name: what you want the Caller ID to show when you call someone (optional)
Register Expires: 180
Proxy Fallback Intvl: 180
Nat Keep Alive: Yes
Nat Mapping/Traversal: Yes

Step 5

Click on the "Save Settings " button at the bottom of the form.

Step 6 (Optional) 

To save bandwidth, you can change Line 1 "Preferred Codec" to G729a (less bandwidth) or G711u (better quality) and make sure "Use Pref Codec Only" is set to no.

Step 7 (Optional)

You can configure your adapter with a better dial plan, allowing faster dialing of 10 digits number (Local US/Canada) and also enable 7 digits dialing in one area code of your choice.

At the bottom of Line 1 TAB, you will find a field called Dial Plan. Replace the 416 digits in the following line by the area code of your choice and copy the line, including parenthesis, in the Dialplan field in Line 1 Tab at the bottom of the page:

(<:1416>[2-9]xxxxxx|1[2-9]xx[2-9]xxxxxxS0|[2-9]xx[2-9]xxxxxxS0|*xx|*xx.|[34689]11|822|4443|4747|0|00|[2-9]xxxxxx|1[2-9]xx[2-9]xxxxxxS0|4XXX|xxxxxxxxxxxx.)

Step 8 (Optional)

In the Regional tab, set your timezone correctly (e.g., if you live in Toronto your timezone is GMT -05:00.

Set the DST (Daylight Saving Time) Rule to start=3/8/7/2:00;end=11/1/7/2:00;save=1

This means:

• Start DST @ 2am on 1st Sunday on or after Mar 8th (3/8, 7=Sun, 2:00am)
• End DST @ 2am on 1st Sunday on or after Nov 1st (11/1, 7=Sun, 2:00am)

Step 9 (Optional)

In the System tab, you might want to enter passwords to secure the box. 

To make it more resilient to ISP DNS failures, enter 8.8.8.8 in the Primary DNS, 8.8.4.4 in the Secondary DNS and change DNS Server Order to DHCP, Manual. This will ensure that should your ISP DNS fail, your box will rely on Google Public DNS to connect.

Set your DNS servers to use the pool.ntp.org for your area and a suitable backup. For instance, in Canada you might consider using 0.ca.pool.ntp.org for the primary NTP server and time.nist.gov for the second. 

Step 10 (Optional)

In the SIP tab, change RTP Packet size to 0.02 from 0.03. This is the optimal setting form most popular codecs, G.711 and G.729. The default setting may result in choppy voice, especially with G.729. This could use a bit more bandwidth; if that is not an issue, consider using even 0.01, which uses even more bandwidth while significantly decreasing latency.

Step 11 (Optional)

In the Regional tab, consider changing the Dial Tone to 350@-19,440@-19;20(*/0/1+2) so that he user has 20 seconds to dial instead of 10. For a quick call shutdown, change CPC delay to 10 and the CPC duration to 0.5 (from 0).

Step 12 (Optional) VISUAL Call Waiting

1. On the Line tab, be sure that "Call Waiting Serv" is set to "yes" 
2. In the Regional tab, look for four activation codes: "CW Act Code", "CW Deact Code", "CWCID Act Code", and finally "CWCID Deact Code". 
3. If they're already set up, make note of their digits; if not, set them up yourself, making sure you do not use combinations that are already in use. Consider using *56, *57, *25, and *45. 
4. Save your changes and wait for the device to restart. 
5. Pick up your telephone and dial your Call Waiting Activation Code. 
6. Wait for the dial tone and then dial your Call Waiting Caller ID Activation Code. 
7. Congratulations! You have set up Visual Call Waiting.

Find more customizations options as well as a glossary of VOIP terms at ConsumedConsumer.