Features
All calling features available are free and included automatically with all our plans, but some may require a more involved setup and as such are available only on request (*):
All calls inside the network - FREE!
Enhanced Voicemail - by email and by phone
Caller ID - see who's calling before picking up
Call Waiting - if you need to place someone on hold, they will hear soothing jazz music (if you wish, we can disable this feature)
Enhanced Call Forwarding - forward calls even from your online account
Digital Receptionist (IVR)* - interactive menus for your callers
Caller ID filtering* - block certain numbers or play "not in service"
Time conditions* - incoming calls could go straight to voicemail at night
Call Back* - have us calling you back with a dial tone (for cell phones)
Calling Card* - enter a code when you call your number to get a dial tone
Visual Call Waiting - see who's calling on the other line before switching
Ring Groups* - simultaneous ring of several numbers
3-way calling - make mini-conferences with your friends
Unlimited outgoing calls from multiple devices - softphones, ATAs etc.
Order Toll-Free, Vanity and regular numbers* in about 40 countries and multiple area codes, including all USA and most of Canada!
e911 - included in Unlimited packages, optional in the rest
Online call details - see where your money goes in 6s increments
Fully portable - take your number and/or device/softphone with you when you travel at no extra charge!
Online control panel - see call detail records any time, within seconds of completing a call!
Transfer your existing phone number* in and out as you please (to transfer a phone number in you have to provide us with a copy of your last bill signed)
Order virtual numbers and SIP URIs
Most widely used codecs fully supported: G.711 (μ-law / pcmu) , G.729 and GSM
Special numbers:
044+Country Code+number: International Premium (override account setting – 033 for Value)
*97 Voicemail (*98 for prompt)
4443: Echo Test (will speak back to you – to test how others hear you)
4747: DTMF Test (to ensure that dial tones are recognized)
311: Non-Emergency Police, Municipal and Other Governmental Services (Canadian Servers)
511: Provision of Weather and Traveler Information Services (Canadian Servers)
811: Non-Urgent Health Teletriage / telehealth Services (Canadian Servers)
You can get all these features for free by signing up!